Introduction

Manual was undertaken by the Improvement and Development Agency (IDeA), Local Authority Coordinators of Regulatory Services (LACORS) and Accreditation Network UK (ANUK). Additions have been made by the West of England Housing Group in order to make this document more applicable to landlords and agents with properties in the West of England region.

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>> Special thanks due to:

Tom Toumazou – ANUK / DASH

Tessa Shepperson BA LLB – Solicitor, Landlord Law

David D'Orton Gibson – Training for Professionals

Elizabeth Brogan & Richard Price – NLA

Richard Tacagni – LACORS

John Stather – NFRL

Neil Marsden – ANUK

David Kibel Bsc (Econ) FCA – Lawrence Grant Kibel Ltd, Chartered Accountants

Dave Princep – LLAS & Camden

Haidee Ryan & Terry Pack – The Electrical Safety Council

Adrian Thompson – Guild of Residential Landlords

>> With thanks to the consultative committee:

Dave Princep – LLAS / ANUK

Maxine Fothergill – LLAS / NFRL

Ian Fletcher – BFP

Clare McMullin – Newcastle / ANUK

Chris Town – RLA

Richard Price – NLA

Mike Stimpson – SPLA Chair / NFRL

John Mann & Rachel Nielsen – IDeA

Tom Toumazou – ANUK

Dave Offord – DCLG