• Routine visits
• Rights of entry
• Emergency procedures
• Changing tenancy terms
• When & if the tenant can leave
• Preventing & controlling arrears
• Landlord & tenant relations
• Nuisance & anti-social behaviour

During tenancy

>> This chapter contains the following sections:

Routine visits

Tenant obligations and responsibilities

Rights of entry and refusal

Emergency procedures

Changing the terms of an assured or an assured shorthold tenancy

When and if the tenant can leave during the tenancy

Preventing and controlling rent arrears

Triggers for arrears
Options to recover arrears other than prosecution proceedings
Options to recover arrears – prosecution proceedings

Landlord and tenant relations

Mediation
Legal action to enforce tenancy conditions
Legal action by the tenant to enforce tenancy agreements

Nuisance and anti-social behaviour

Anti-social behaviour: definition
Dealing with anti-social behaviour
Legal action against anti-social behaviour
Action for possession for nuisance

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